Contact Us
Questions about a guide, a tool or your plan? Call, email or send us a message. We are glad to help you find the right next step.
Address
AutoAssures.com
3500 8th St. SW #1025, Altoona, IA 50009
Business hours
Monday to Friday, 9:00 a.m. to 6:00 p.m. Central
Messages that arrive outside these hours are answered once we are back.
How We Can Help
Use the form to reach our team. Choose the topic that fits best so your message gets to the right person.
- Questions about a guide, a calculator or a worksheet
- Plan sign-up, billing, changes and cancellation
- Rate updates and renewal reminders
- Privacy questions and requests about your information
- Feedback, corrections and ideas for new guides
We are not an insurance company. AutoAssures.com is not an insurer, agency or broker, so we cannot give you a quote, sell or change a policy, add a car or driver, or handle a claim. For those, contact your insurer or agent directly. The claims phone number is usually on your insurance card or in your insurer's app.
Just had an accident? Make sure everyone is safe and call 911 if anyone is hurt. Our collision checklist covers what to do at the scene, and Filing Claims 101 explains what comes next.
Thank you, your message is on its way.
We will reply by email, or by phone if you asked us to call, during business hours (Monday to Friday, 9:00 a.m. to 6:00 p.m. Central). In the meantime, the Resource Library has every guide and tool.
Before You Get in Touch
Quick answers to the questions we hear most.
Can you give me a quote or change my policy?
No. AutoAssures.com is not an insurance company, agency or broker. Quotes, policy changes and claims are handled only by your insurer or a licensed agent. We can help you understand a quote you already have and compare it with others; see Compare Quotes.
How do I cancel my plan?
Email info@autoassures.com (or cancel by email in one click) or call (877) 252-7926. Your plan stays active until the end of the month you have paid for, and you are not charged again. See the Refund Policy for refunds.
How do I stop text messages?
Reply STOP to any text message from AutoAssures.com and you will stop receiving texts. Reply HELP for help. Our Privacy Policy has the details.
What should I leave out of my message?
Please do not send policy numbers, Social Security numbers, driver's license numbers, payment card details or other sensitive information by email or through this form. If we need more details to answer your question, we will ask for only what is needed.
Your freedom on the road starts with the right coverage
Compare smarter, understand your policy and keep more of your money. Our plans are guidance services, not insurance.